

Meanwhile, the scammers either manipulate the bank account webpage's HTML (to change what is displayed on it) or move funds in-between accounts (e.g., from savings to checking). The cyber criminals use the remote access program's feature to darken the victim's screen and ask them to type the refund amount. The fake support then requests the victim to sign into their online banking account. These schemes seek to gain user permission to connect their devices remotely (via the use of software like AnyDesk, TeamViewer, UltraViewer, etc.). However, spam like "Walmart Order" often operates as a refund scam. It can take place entirely over the phone, wherein the scammer, pretending to be support, deceives the victim into exposing sensitive information (e.g., personally identifiable details, credit card numbers, etc.). How the scam progresses from that point on – may vary drastically. The goal of this email is to trick recipients into calling the fake support number.

It must be emphasized that this spam is in no way associated with Walmart or any other legitimate entities. The email instructs to call the provided helpline to cancel the purchase and prevent the charge from being deducted from the credit card. The letter states that the order is on the way and lists its details: a Huawei Smart Watch 3 Pro for 568.99 USD and 20.00 USD for shipping – 588.99 USD in total. The email with the subject " Order_Shipped.!!" (may vary) thanks the recipient for shopping with Walmart. This spam mail aims to deceive recipients into calling the fake support line and thus entrapping them in a scam. The scam email is presented as a notification regarding a purchase made from Walmart. After reviewing this "Walmart Order" email, we determined that it is spam.
